Being from Southern California, we recently procured the professional real estate broker services of Lauren Spencer to assist us in locating and buying a home in Santa Cruz. Lauren was outstanding in every way: she was personally delightful and very comfortable to work with; she was very well informed about houses available in the marketplace; she was very knowledgeable of the geographic areas being looked at, and guided us away from inferior locations; she knew all of the brokers, and they all spoke very highly of her; she facilitated the transaction through closing of escrow; she was generally available from 6 am to 9:30 pm; and she followed up on every detail and answered every question we had. I have been involved in a number of real estate transactions over many years, both personally and professionally, and Lauren's professional services were superior in every way.