What a delight it has been to work with you again. Selling and purchasing a home can be so stressful, and your professionalism, personal support, timeliness, and calm, friendly demeanor have made this transition in our lives go smoothly and pleasantly. You have the unique ability to guide without directing, stay calm during the multiple crises that occur with every sale, and to listen carefully to the wants and needs of your clients. You are a wonderful realtor and person.