Client Testimonials

Kudos to you and Natasha for your professionalism before, during and after the sale of my two homes.  The decades of experience you have was truly demonstrated during the course of my interaction with you.  Your expertise, efficiency, forthright manner and experience was reflected during some difficult stretches when the unexpected happened with the buyers and their unperceived expectations.  You have very reliable resources that were readily available to remedy any road blocks that unexpectedly occurred.  Your ease of manner, confidence and best interest for me as a seller was very helpful to me and assured that the sales of both homes would meet my expectation as a seller.  There is no doubt that whether your client is a seller or buyer that your diligence and sensitivity to one's need would undoubtedly be met.  What a blessing it was to entrust you to the sale of my homes.

Lauren exceeded our expectations in being a great real estate agent.  Lauren was very professional and responsive to all our calls and questions.  As out of town home owners she saved us many trips to the property by having resources available to her to deal with issues.  She advised us every step of the way for a smooth real estate transaction.  The sale of our home was a rewarding and trouble free experience with Lauren!  

Like so many others, I found my experience working with Lauren Spencer to be positive and excellent from our initial in-person meeting through the closing, and even after. From the start, Lauren was professional, honest, responsive and supported by a top-notch team of real estate experts. All promotional materials and internet links were done very professionally. Lauren was responsive to all my questions and concerns and always answered in a timely manner whether by phone, email or text. The sale of my condo suffered from some issues that were totally out of our control, but Lauren was always the voice of reason while also offering understanding and support when I felt frustrated, confused or anxious. I also appreciate that I felt comfortable expressing my feelings and concerns to her and trusted that Lauren and I would have honest communications about how to address issues as they came up. I always felt like I was Lauren's only client when I knew that, in fact, she was dealing with many other clients besides me. Key words that keep coming up for me about Lauren: professional, honest, trustworthy, responsive, supportive. All reasons that Lauren Spencer is repeatedly voted a top realtor in Santa Cruz County.

Lauren is a smart professional with a prestigious real estate background. We were treated with consideration & respect and felt valued as her clients. We appreciated her working with us to get 'our price' for the sale of our Capitola condo. We are very happy with the outcome and she comes with our highest recommendations.

Your kindness, professionalism, and expertise made the process of preparing a home for sale and then purchasing another home, a calm, thought and personal process. We think back now and realize how fortunate we were to have your sound advice and wisdom based upon years of experience, to help us navigate the sale of a unique property with a certainty and confidence that kept our stress to a minimum. You took the time to get to know our hopes and vision of the future which focused our time and emotional energy in the right places. Each and every recommendation from you for contractors, stagers, or inspectors were people of your same caliber, professional, courteous and client oriented. We so appreciated your level of availability during the sale and purchase transactions.

You made our experience one with the calm coming before, during and after the storm. For this, we are forever grateful. When we get to move in you'll need to come by and enjoy an evening by the fire on the patio with us.