Client Testimonials

Mike DesJardin
"Over the last 6 years I have bought two house and sold one with Lauren Spencer at Coldwell Banker. In 2014 alone, I purchased a home and sold one in 2014 so I have some great experiences to share. The purchase of the new home was complex and involved agricultural land and many other tricky aspects. For each item of concern, Lauren always had excellent contacts and references to address any of my concerns to deal with issues or render opinions I needed to evaluate the risks. If you live in this area you know it is a smaller population here with less choices, so knowing who to go to is critical! Lauren, although she has lived in the Aptos/ Capitola area for many years, is a really doer. Lauren gets things accomplished when I feel sometimes we here are a bit too "relaxed" and things can slip. Never with Lauren! She is easy to work with yet always on the ball and as a result helped us get the property at the right price with good knowledge. This despite the fact I was negotiating when I was temporarily out of the country. The other example is the house in Aptos that I sold this year. She professionally helped prepared the house and priced it right. IT SOLD IN 2 DAYS at list price! I have bought many properties in many states and Lauren is definitely tops! You won't be disappointed."
Suzi & Jim McElwee
"My husband, Jim, and I are most grateful to Lauren Spencer who represented us in a recent purchase. We were referred to her by another well respected agent (out of the area) for her expertise in the limited location on which we were focused. I would describe Lauren as an efficient, well connected, seasoned professional in the real estate realm, and part magician.
Efficient: Lauren is a highly efficient communicator. She was very clear and succinct with information and kept us current 24/7. She was very attuned to what we were looking for, which meant we spent minimal time on the search. We felt our time was used very productively.
Well Connected: Our situation involved a competitive market with a limited inventory, thus was highly time sensitive, topped off by a short, and not uncomplicated, escrow. Her professional network of resources was tapped into many times. Albeit for meetings in person or by phone or email, appointments were lined up, people were available to us and questions got answered.
Seasoned Professional: Lauren herself is a pleasure to work with, as were those in her network. She would step in when needed or asked, but more often stay back and listen very carefully to chart the next steps. Her skills as a seasoned professional shone as she helped us navigate this intense escrow.
Magician: With so few properties in the area of our interest, it was magical how possibilities kept coming. It felt like the rabbit had been pulled from the hat with the one we bought. (It is beyond perfect and we are very excited about it!). I think the illusion of magic we sensed in working with Lauren was, in reality, the result of Lauren's hard work behind the scenes, coupled with her strong core of efficiency, connectedness and seasoned and ethical professionalism."
Jonathan & Cathy Botta
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Lauren Spencer has been an amazing asset both in selling our home and in buying a new one! Throughout all of our interactions she has been professional, prompt, helpful and knowledgeable. Lauren's experience was essential in selling our home. She was able to market it appropriately and offered good advice when it came time to accept an offer. She had our best interest in mind throughout the entire process and helped to make it a smooth transaction. As for buying a new home, I feel like we were kind of picky in our wants and needs. However, Lauren was sure to show us any property that we were interested in, even if she didn't feel it was the right fit. She always offered good, sound advice, which was a true reflection of her experience and knowledge of the real estate industry, especially in our local area. She brought about an expertise and perspective that helped us consider all things about the houses we looked at and in the end, we were able to find a home that best suited our needs for now and for the future! We are more than happy with our new home and are very thankful that we were able to work with Lauren Spencer!

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Don & Margery Dean
"We recently sold our home in the Uplands at Seascape. There were some perceived issues with the property, close to a main thoroughfare and a vacant lot next door. It took 3 years to finally sell it. We worked with Lauren Spencer with Coldwell Banker during the three-year period. She remained positive in spite of the perceived issues and marketed the property extensively. We had numerous open houses but Lauren always scheduled them so that they were a minimum interference for us. She also made sure that visits by potential buyers were scheduled at reasonable times.
Once we got an offer on the house Lauren impressed us with her knowledge of the documentation required and helped us in achieving the best possible outcome. The buyers made three offers below our asking price and each time, at Lauren's advice, we countered with our asking price and finally got our asking price.
We will be back in the market shortly and would not consider working with anyone but Lauren. We would recommend her highly to anyone."
Herb & Val Decker
"We can't thank you enough for being our extraordinary realtor!
We have told people that you were excellent in everything you did. Instead of using pressure, you were patiently waiting for us until we came around. You were reassuring when we were discouraged, and had contacts at your fingertips to get things we needed done by the deadline. We had faith everything would turn out fine, when we signed on with you, because not only were you excited about helping us sell, you worked diligently and were always there whenever we needed help. You came through with all that you said, and thanks to you we made it to the finish line.
We also enjoyed visiting the office staff with their first class hospitality and great coffee."
Billy Vance
"Lauren Spencer recently helped me sell my home in Santa Cruz. She was prompt, courteous, and professional at all times. Most importantly, though, I felt my best interests were paramount in her approach to selling my home. I highly recommend her to anyone looking to buy or sell a home in Santa Cruz County. I look forward to working with Lauren on another transaction in the future!"